Política de reembolso
We want you to be completely satisfied with your order. If something isn’t right, we’re here to help.
Return Window - Returns are accepted within 10 days of delivery. Items must be in new, unused condition, with original packaging and tags attached.
Non-Returnable Items - Custom designs, Resized or replated items, Final sale or clearance items.
Restocking Fee - A 20% restocking fee may apply, depending on the condition of the returned items.
Return Process
- Contact us at saratradeusa@gmail.com or +1 470.331.6657 to request a return authorization.
- Ship the item(s) back using a trackable shipping method.
- Once we receive and inspect the return, we’ll process your refund.
Refunds - Refunds are issued to the original payment method within 7 business days after return approval. Shipping charges are non-refundable.
Damaged or Incorrect Items - Please contact us within 48 hours of delivery if your order arrives damaged or incorrect. We’ll fix it quickly.