מדיניות הפרטיות
SARA · YOUR TRUST, OUR PROMISE
Your privacy, handled with care
Every piece we create is personal, and so is your information. Here is exactly what we collect, why, and how we keep it safe.
Last updated: October 2026
01Who We Are
This website is operated by Sara Trade LLC, doing business as SARA ("SARA," "we," "us," "our"), a luxury jewelry house based in East Cobb, Marietta, Georgia, USA. This policy explains how we collect, use, and protect your personal information when you visit our site, shop with us, or book a private consultation.
Our store is hosted on Shopify Inc., which processes data on our behalf to run the site and checkout.
02Information We Collect
Orders: name, billing and shipping address, email address, phone number, and order details.
Payments: handled by our secure payment providers. We never see or store your full card number.
Consultations and custom designs: your contact details, appointment details, design preferences, sizes, and any photos or references you share with us.
Messages: anything you send us by email, contact form, WhatsApp, or social media.
Account: if you create an account, your name, email, addresses, and order history.
Device and browsing data: IP address, browser and device type, pages viewed, and how you interact with our site, collected through cookies and similar technologies.
03How We Use Your Information
◆ To process, ship, and support your orders
◆ To design, produce, and deliver custom pieces
◆ To schedule and manage appointments and consultations
◆ To respond to your questions and requests
◆ To send order and shipping updates
◆ To send marketing emails or messages, only if you have opted in
◆ To prevent fraud and keep our site secure
◆ To improve our site, products, and advertising
◆ To comply with legal, tax, and accounting obligations
04Cookies and Advertising
We use cookies and similar technologies to keep the site and checkout working, remember your cart and preferences, understand how visitors use our site, and measure and personalize our advertising. We work with advertising and analytics partners such as Meta (Facebook and Instagram), Google, and TikTok, which may collect information about your activity on our site to show you relevant ads on other platforms.
You can manage cookies through your browser settings and, where available, through our cookie banner. You can also adjust ad preferences directly with Meta, Google, and TikTok, or opt out of interest-based ads at optout.aboutads.info.
05How We Share Your Information
We share information only with service providers who help us run our business, including:
◆ Shopify, our e-commerce platform
◆ Payment processors, to complete your purchase
◆ Shipping carriers, to deliver your order
◆ Email, messaging, and customer service tools
◆ Analytics and advertising partners, as described above
◆ Professional advisors and authorities, when required by law or to protect our rights
We do not sell your personal information for money. Sharing data with advertising partners for targeted ads may be considered a "sale" or "sharing" under some US state laws. You can opt out at any time by contacting us.
06How Long We Keep Your Information
We keep order and transaction records for as long as needed for tax, accounting, and legal purposes. Account information is kept until you delete your account. Marketing contacts are kept until you unsubscribe. Consultation and design records are kept so we can service, repair, or recreate your piece in the future, unless you ask us to delete them.
07Your Choices and Rights
You can unsubscribe from marketing emails at any time using the link in any email, and reply STOP to opt out of text messages.
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising. To make a request, email us at contact@sara.jewelry. We will verify your identity before responding, and we will not discriminate against you for exercising your rights.
08Data Security
Our site uses SSL encryption, and payments are processed by PCI-compliant providers. We take reasonable measures to protect your information, but no method of transmission or storage is completely secure.
09Children
Our site is not directed to children under 13, and we do not knowingly collect their personal information.
10Third-Party Links
Our site may link to or embed content from other websites, such as Instagram or YouTube. Those websites have their own privacy practices, and we are not responsible for them.
11Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page with the date it was last updated.